Initiative 03

Concept development

CityOS

Building a digital operating layer for civic innovation

CityOS is envisioned as a digital platform that helps connect information, participation, urban systems, and decision-making across the city. The initiative is intended to strengthen New Orleans’ capacity to understand changing conditions, coordinate initiatives, engage residents, and support more informed civic decision-making.

Partner with NIA ›

Intended outcome

“A shared digital infrastructure that supports more transparent, connected, and adaptive city-building.”

A city organized around people

THE CITY, IN THE
CONTEXT OF YOUR LIFE.

New Orleans residents navigate fragmented services and information to address neighborhood issues and manage daily life. CityOS explores how connected information and services can make that experience easier, while helping the city understand needs and outcomes.

How might we use technology to connect city services and resources around each resident’s unique needs and daily life?

Try the CityOS prototype ›
CityOS prototype showing New Orleans service cases, filters, map and case details
CityOS service cases interface, captured October 2026. The live feed may change.

Explore the prototype

FOUR WAYS TO
CONNECT.

  • CityExplore published 311 reports and city performance indicators.
  • My LifeCompare illustrative opportunities with everyday schedules and needs.
  • CommunityExplore example neighborhood proposals and perspectives.
  • VisitBuild an illustrative itinerary around time and budget.

CityOS is a research prototype, not an official City of New Orleans service. Personal pathways, listings, and community scenarios are illustrative. Saved choices stay in your browser; no application or booking is submitted. Published 311 case closure does not verify that an issue is resolved.

Potential capabilities

WHAT THE WORK
CAN ENABLE.

The exact work is shaped with partners, residents, and the conditions of the challenge at hand.

Why this matters now

CityOS is identified in both the business plan and current project budget as one of NIA’s major long-term technology initiatives.

Help move this work forward

BUILD THE
PATHWAY.

NIA’s initiatives are designed to be developed with the partners, funders, and communities who will help bring them to life.